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Post by kraftt on Feb 18, 2020 22:19:29 GMT -5
What's the reasoning again why export territories get 1 year and those closer to mafell get 3 ?
Is mafell grading their tools for export markets ?
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Post by aas on Feb 19, 2020 2:42:20 GMT -5
Yes 3 year here and some dealers will pay for a collection too.
I try to have two tools that can do each task, not always possible though. Tool problems always happen at the worst time!
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brice
Junior Member
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Post by brice on Feb 19, 2020 17:23:18 GMT -5
update:
I sent it in to Timberwolf who says they will be "very kind" to me.....its not under warranty anymore so we will see....
hopefully I will just have to pay for shipping....and this won't happen again.
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brice
Junior Member
Posts: 56
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Post by brice on Feb 19, 2020 17:25:23 GMT -5
mafell needs to have a better warranty...one year is ridiculous
just my two cents
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Post by citydecks on Feb 19, 2020 17:29:53 GMT -5
update: I sent it in to Timberwolf who says they will be "very kind" to me.....its not under warranty anymore so we will see.... hopefully I will just have to pay for shipping....and this won't happen again. I lost it on them. I told them if I have another issues Im sending g it back and want full refund. Its ridiculous they have 1yr warranty. I think timberwolf is holding back. That's why hilti rocks. Warranty, service, quality.....blah blahs blah.... |
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Post by citydecks on Feb 19, 2020 17:31:11 GMT -5
mafell needs to have a better warranty...one year is ridiculous just my two cents How did you have? How long ago did you send it in? They said it would be fixed in 1day and in ups box same day |
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brice
Junior Member
Posts: 56
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Post by brice on Feb 19, 2020 17:44:04 GMT -5
i just sent it in today.
he said it would be fixed very quickly and back in my hands asap.....
it better not blow up again
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Post by citydecks on Feb 19, 2020 18:13:58 GMT -5
i just sent it in today. he said it would be fixed very quickly and back in my hands asap..... it better not blow up again Did you get a spark poof and smoke? Then it smelled burnt? |
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Post by citydecks on Feb 19, 2020 18:15:51 GMT -5
i just sent it in today. he said it would be fixed very quickly and back in my hands asap..... it better not blow up again What's funny I was going g to the festival. I know a handful of people that have it and they all say it has no balls. They either have it away, have it sitting on shelf of sold off. |
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Post by citydecks on Feb 19, 2020 18:16:35 GMT -5
i just sent it in today. he said it would be fixed very quickly and back in my hands asap..... it better not blow up again At last festival has excellent service and it few hundred dollars less then maf |
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brice
Junior Member
Posts: 56
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Post by brice on Feb 20, 2020 8:17:00 GMT -5
i just sent it in today. he said it would be fixed very quickly and back in my hands asap..... it better not blow up again What's funny I was going g to the festival. I know a handful of people that have it and they all say it has no balls. They either have it away, have it sitting on shelf of sold off. smoke and more smoke |
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Post by citydecks on Feb 21, 2020 11:13:33 GMT -5
Dam fat fingers.
Clearly festival was meant to be festi.
Brice have burned up hkc?
Just curious has anyone had or have hkc and moved to kss 40
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Post by Tom Gensmer on Feb 21, 2020 14:34:28 GMT -5
Dam fat fingers. Clearly festival was meant to be festi. Brice have burned up hkc? Just curious has anyone had or have hkc and moved to kss 40 I auditioned a corded HK55 when they were first released here in North America, and was comparing it to my KSS-400 and KSS-300. A Fest employee suggested that the cordless saw was really intended for cutting sheet goods and 1x, and that if I was planning on cutting 2x and framing lumber I would need the corded version. The HK saw seemed clunky, poorly balanced, and just didn't seem like it was built to the same standards as my comparable KSS-400. I have a KSS40 that sees regular light use. No issues for me, other than the batteries can be a little wimpy when it's cold (below ~15F) out, but that's true for nearly all battery operated tools. Of course, this is not intended to invalidate those who've experienced issues, just adding a data point that I haven't had any issues. As a side note, it is my understanding that all of the Mafell tools that utilize the Metabo batteries are fitted with Metabo-made brushless motors. Of course, Mafell puts their name on the tool and ultimately owns any issues/warranty/customer service issues, but if there is a performance issue it might be something that Mafell is working out with Metabo. For their corded tools, Mafell builds all of their electric motors in-house. |
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Post by citydecks on Feb 21, 2020 15:50:56 GMT -5
Dam fat fingers. Clearly festival was meant to be festi. Brice have burned up hkc? Just curious has anyone had or have hkc and moved to kss 40 I auditioned a corded HK55 when they were first released here in North America, and was comparing it to my KSS-400 and KSS-300. A Fest employee suggested that the cordless saw was really intended for cutting sheet goods and 1x, and that if I was planning on cutting 2x and framing lumber I would need the corded version. The HK saw seemed clunky, poorly balanced, and just didn't seem like it was built to the same standards as my comparable KSS-400. I have a KSS40 that sees regular light use. No issues for me, other than the batteries can be a little wimpy when it's cold (below ~15F) out, but that's true for nearly all battery operated tools. Of course, this is not intended to invalidate those who've experienced issues, just adding a data point that I haven't had any issues. As a side note, it is my understanding that all of the Mafell tools that utilize the Metabo batteries are fitted with Metabo-made brushless motors. Of course, Mafell puts their name on the tool and ultimately owns any issues/warranty/customer service issues, but if there is a performance issue it might be something that Mafell is working out with Metabo. For their corded tools, Mafell builds all of their electric motors in-house. Interesting. The later model fest hkc is apparently chitload better. I might just order and take advantage of that 30 policy festi has. Metabo has a better then 1/ yr not sure why maf has 1/yr. |
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brice
Junior Member
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Post by brice on Feb 21, 2020 16:56:30 GMT -5
i had an hkc 55. Its was decent, but no way near as slick as the ks 40.....I hope this is not an issue moving forward...
i bought the saw for its versatility mainly
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