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Post by shanetoolnut on Jul 18, 2016 7:58:22 GMT -5
Jack, fire away the hard questions, it's all good. There aren't any packages like the one you're talking about that would help us make it more attractive for someone. The packages that I put together so far as more for convenience than for pricing. Thanks for the heads up on the cordless and the recommendation about Metabo, guys. Like I said, this is our first step into offering Mafell. We plan to expand our offerings over the coming months. To be honest, I'm not very familiar with the cordless tools right now, but will definitely check them out in more detail. Any feedback like that is greatly appreciated so that we can serve you guys better. Shane
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bengt
New Member
Posts: 25
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Post by bengt on Jul 18, 2016 17:07:44 GMT -5
Still too expensive still ridiculously short warranty still dubious support for repairs for supposedly lifetime tools. The tools look great but its time mafell follows thru with correct pricing warranties and service
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Post by GhostFist on Jul 18, 2016 17:17:00 GMT -5
Not worth it to you then I guess
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luzzy
Junior Member
Posts: 91
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Post by luzzy on Jul 18, 2016 18:18:02 GMT -5
Still too expensive still ridiculously short warranty still dubious support for repairs for supposedly lifetime tools. The tools look great but its time mafell follows thru with correct pricing warranties and service The value is in the eye of the user. The KSS40 - yup , every time I use it I think of how much money it SAVES me. But then I think about that with all the quality tools I own.
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Post by Knight Woodworks on Jul 18, 2016 18:22:59 GMT -5
Shane,
I'm interested in a few Mafell T-Locks as well. Maybe get a show of hands to indicate interest?
John
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bengt
New Member
Posts: 25
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Post by bengt on Jul 18, 2016 19:18:41 GMT -5
really ? time saved ? truly ? come on ? be real. sorry for the cynical attitude but really...
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Post by GhostFist on Jul 18, 2016 19:31:46 GMT -5
If you don't see the value, you don't. NO one said this stuff is for everyone. Why argue over preferences?
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Post by erik on Jul 18, 2016 22:38:53 GMT -5
Cannot fault Ben's dissasatifaction, I think most were hoping for a more radical shift for mafell tool sales in NA,I.e., more competitive pricing, 3 yr warranties serviced at sales dealer and wider selection of stocked items.
Well maybe it not all there yet, but it is a start. Who knows what TN had to give up for this opportunity and hopefully they prove themselves valuable to consumers to the extent to hold some sway on the future of Mafell sales in NA.
Anyway, glad to see some of the guys happy about the changes and some of the guys looking for even greater progress.
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angus
New Member
Posts: 12
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Post by angus on Jul 18, 2016 23:12:04 GMT -5
I'm also very sympathetic to Bengt's point of view. I love my Mafell tools but when I purchased them I winced at paying such prices without a competitive warranty. I gambled and I've been lucky in that nothing required servicing in years 2-3. In any case, at this point they're mostly out of even a proper 3-yr. European warranty. Granted, the tools are great, but even at this rarified level of quality, if Mafell wants more than a small slice of the premium tool market I think most buyers will demand a fuller level of support. That said, I'm delighted to see ToolNut stepping into the game.
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Post by ivanhoe on Jul 19, 2016 0:10:08 GMT -5
Great to see another supplier here in the U.S.!
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Post by holmz on Jul 19, 2016 4:07:30 GMT -5
Still too expensive still ridiculously short warranty still dubious support for repairs for supposedly lifetime tools. The tools look great but its time mafell follows thru with correct pricing warranties and service Well I hear were you are coming from, but the issues have seemed 'few and far between'. Maybe because there are less of them? I have total faith (which is not really faith) in the MT55 and the p1ccc. I did buy a replacement bearing for the p1cc to have it incase that part fails. I have not heard of any Kapex-like issues. In use, the tools are pretty good. I am not sure how they could be better... But I can also use an old 20$ Black-n-Decker jigsaw and get the job done too. The uva115e is also a stunningly good sander, if you like a 1/2 sheet sander. Is it better than an RS2E? it has 22000 orbits/min and 450W, but I am sure that the RS2E would also be good. If I had tool failures I would probably be concerned, but where I am at is remote with no close by dealer or repair network. It is a shipping effort to get anything repaired so I factored in the quality against the warranty and support network. The "ridiculously expensive" seems to make more sense in the US. Overseas, in 230v, the cost for the Mafell is usually about the same as for FT... Sometimes slightly cheaper and sometimes a bit more. The p1cc is a good example. It comes with all the goodies, whereas the Carvex it seems like one can spend about the same when the extras are added in. In the p1cc kit with the extra tilting base it is all there including the circle jig. But if you need a battery then Carvex wins. In the US the Festools are cheaper and the Mafell are more $. Overseas they are more towards parity, which makes it a no brainer... You need have a lot more chin scratching when you are in the US with 110v, so you might be right in your particular case. Not trying to be provocative, but it is funny how FT is deemed to be worth every penny, but Mafell is too expensive? I can see justifying FT by using Warranty-and-service, 30-day trial, and cost. But the p1cc is difficult to beat on performance. It always comes down to p1cc is not worth the coins, or has a cord, or doesn't have strobe... For the basic function of cutting, the p1cc does it brilliantly, and I just put on a head lamp like an old coal miner. In comparison some of the green tools feel like a plastic toy model of the real deal. The CMS fits here too. really ? time saved ? truly ? come on ? be real. sorry for the cynical attitude but really... Actually I appreciate your 'cynical attitude' as I think it provides a healthy place for having a discussion. I may be biased so it is a good place to work from, for us to be questioned and challenged on it. The rails are definitely a time saver. So that leaves one with the MT55 or the Bosch and the Bosch is not available in the US. I was checking at first to see if they were straight, and after 3 times I stopped. It was the main reason I went for the Mt55 over the TS55, and I made a wise decision. And add in the cost of the Betterly rail system, and the less expensive Bosch rails, and the "ridiculously expensive" is no longer there. I have 3 1600-mm rails. One cut down for the MFT, 2 for sheets and I do not need a 3100-mm rail, which would be more cost. The MT55 does seem to have decent power, but that may not be a time saving... Maybe if one is changing blades many times/day. I think if one was looking at CMS ,TS55 and jigsaw inserts, and Kapex, then it makes financial sense to start looking at an Erika. Perhaps the Erika is faster?... One still could use a plunge saw though.
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Post by toomanytoys on Jul 19, 2016 7:24:25 GMT -5
I think that was the best post I've ever seen that you've written. Thanks for taking the time to comment.
I too do not understand Mafell's non competitive approach to the USA. Maybe there were too many times B-17's targeted a certain ball-bearing plant.
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Post by holmz on Jul 19, 2016 8:43:44 GMT -5
I think that was the best post I've ever seen that you've written. Thanks for taking the time to comment. ... I haven't been on wine tonight, so I am off me game a bit. [edit] funny... When I read that last night, I saw it as " wasn't the post you've written" ... Maybe I am getting defensive in my sobriety.
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Post by GhostFist on Jul 19, 2016 11:47:24 GMT -5
Again, this is speculation, but if we are to compare festool to mafell, festool have pushed harder in North America, on a gamble. Festool has an actual presence and distribution in the states. Mafell has taken a more cautious route. With a much smaller specialty tool distribution. They don'thave the market penetration, or resources to offer the same service warranty that they do in Europe. Adding tool nut to their list of American sellers is a definite step towards increased market presence. If the tool nut phase proves successful, we might see further distribution, a north American office, and an improved warranty. It's foolish business to bet everything on "ifs" and can understand someone's hesitation. Similarly mafell hesitates on investing in a state of the art American facility as it could cost millions if north Americadoesnt prove profitable.
Funny how no one scoffs at the price of mechanics tools, large shop machinery or the like.
Carpenter's are trained to buy cheap over quality I suppose.
If your business works on the cheap, that's great. Mine works on some expensive gear and business is very profitable. Everyone is happy Life goes on
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Post by GhostFist on Jul 19, 2016 16:17:18 GMT -5
come on guys, none of that
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