since the 4 bolts/screws on bottom of base thread into the black plastic pivot covers, the plastic is the only connection the saw has to the base plate. The plastic pivot covers, in turn, captivate the steel pivot guides.
I think it's time to unscrew the base plate and inspect the plastic.
Due to some unexpected health issues I have not has time to look at this myself so have dropped it off at a local Mafell dealer for it to be sent to Mafell service . The only pain in this is the outdated system , even though this was registered on the Mafell site I have had to download the Mafell warranty letter to supply it with the tool as well as the original receipt in order for the warranty to be valid. I will update when the saw is returned.
I had some news today, the dealer (DIPT) who sent the saw off for me gave me a call saying the service engineer had been in touch and said there was nothing wrong, after a chat he said he would get them to call me. I had a call from them ( turns out it is part of NMA tools who are doing the servicing) , they told me all they could find wrong was that the bosch angle track attachment was not accurate ( disappointing ) which is something I keep tucked in my saw box. I proceeded to tell them my issue , it turns out they had not tried anything like this since no-one had told them what my issue was. He then asked if I had read about this problem on the internet , I explained how I discovered it by use and not google . Apparently he has come across it before , but not common, and when it has occurred the saw has to be returned to the mafell factory as it is not possible to correct by out sourced servicing. So I now have an extended waiting time, no timeframe given.
Unfortunately due to an unfortunate health issue and hospital stay I wasn't able to arrange a meeting with the rep and surprisingly he's gone to ground since . I am going to be patient and hope its at their show(mobile promotion) at DIPT Derby in September.
An update, after not hearing anything for close to a month now I decided to get on the phone yesterday to chase up my saw. My first call was to the shop DIPT Derby who I gave the saw to they passed me onto their service department where I dealt with someone who I can only describe as not personable they told me the warranty was invalid as the only problem found was with the track accessory in the box (this was a claim made above) I explained to him that I had already had this conversation with the repairers (NMA) who accepted what I was saying. His response was he knew nothing about this and would chase it up. I received an email this morning showing a pic of the track accessory and saying this was the problem, I called them again to explain that this was the third time I have had to correct them as to the fault with the saw and it has nothing to do with that track, His concern was that NMA was charging them carriage for this , I said that is not my concern that what concerns me is the whereabouts of my saw and that the issue is dealt with. Again they said they will chase this up I have backed this up with an email explaining exactly the issue and the photos I used here to demonstrate. It doesn't look like like I will get a same day response its 6 hours later and I am very disappointed and frustrated with their inability to properly manage these type of events.
To keep this going. I got in touch with them(DIPT), it turns out that the last time DIPT had contact with NMA was July 19th when they said nothing was wrong, therefore the service department assumed it was a closed case. However now they know better they tried chasing it up and the person concerned is on holiday. Its a case of no-one talking to each other so will have to wait till next week to find out more.
I had a phone call from DIPT today to apologise for their inability to manage this and apologised on behalf of NMA and they said to avoid any more confusion they would pass my details straight to NMA to deal with directly . That was the positive part , however they where told that Mafell has a 4 week summer shutdown and the person managing it at NMA because he was on holiday has yet to find out whether it is still in the warehouse waiting to be sent or was sent before the shutdown.
abdon: I stand corrected , the angle fence is only attaches with F -Tracks , what confused me was , that the Timberwolf site mentioned it will work with the NFU machine, yes it will work but only I guess when you use the Ftrack , with other tracks Like the KSS L.
Nov 28, 2020 22:52:01 GMT -5
glynnco: Did you order from GereedschapPro? I see them as in stock but I'm located in the US and am not sure if they ship here. I sent them an email asking about shipping but it was returned undeliverable...
Dec 10, 2020 7:37:40 GMT -5
jonathan: I've purchased a lot of stuff from our neighbours @ GereedschapPro.nl As far as I know they are one of the larger Mafell dealers in the EU. I can recommend them, they usually respond quickly.
Dec 11, 2020 13:58:36 GMT -5
NFU 50 Transportation?: Hi Guys, is there some Systainer for the NFU 50?
Dec 11, 2020 14:30:12 GMT -5
frezik24: Hello everyone
Dec 13, 2020 9:20:00 GMT -5
lasse: Thanks for the tip! I have own a mafell rail which is 160 cm and one that is 80 cm. Will it work just as well or will I need to buy rail that is 110 cm?
Mar 18, 2021 15:35:15 GMT -5