Kss60 36b

No worries, I thought it was funny - for many different reasons.


(I’m actually a horrible person on his best behavior here - rib away)

The mt55 240v will always be a good seller because not everybody would want a mafell battery platform.

Small/medium enterprises like Mafell stand or fall on reputation alone. As can be evidenced by this very forum, many users are closely connected in all but real-time. Which goes to say that a new product release such as a new range of saws must be "right" first time-every time. Otherwise it will be crowed to the world by the disgruntled owner.

Sometimes, when manufacturers get a little too big for their boots, smug, complacent, arrogant even, they end up alienating a substantial portion of their potential clientele. Not actually naming anybody here, but the bad blood created from a particularly digitally well-connected continent of SCMS users' extremely well publicised tool failures is a case in point. Many have considered themselves metaphorically hung out to dry by the air of disdainful smug, even perhaps callous indifference of a particular manufacturer to these (often repeated) failures. Many unhappy users will no doubt ne'er deign to darken their dealer's doorway again, at least in pursuit of the latest tool release.

The astonishing fact is that some manufacturers expend massive amounts of marketing resources into building what is hoped to be lifetime relationships with potential clients, where the very planned obsolescence of their products will ensure repeat custom for decades to come. Loyalty, however, requires reciprocity. This is marketing 101 on how lifetime business relationships are built. Ignore your customers' (both legitimate & illegitimate) complaints at your peril.

Mafell, unlike Fuss-tool for example, doesn't have legions of obsessively blinkered fan-boys & girls who hang off their each & every media release seemingly as the utterings of a new messiah, cravenly consuming each & every new product offering as if it were the very panacea to end the sufferings of the world (or perhaps merely to satiate their own hoarding instinct). Mafell isn't that big. It doesn't have anywhere near the market presence, penetration, nor (I'm sad to say) reputation (albeit undeserved) of at least one other Teutonic manufacturer.

So they simply can't afford to make mistakes of any sort. A reputation is hard-won, but also easily lost. Mafell instead just gets on with the job, checks, double & triple checks & seems to get it right.

For those of you frustrated with the slow supply of what promises to be an excellent new family of tools, I can only suggest that you console yourselves with the thought that the R&D team, product developers, assembly crews & dispatch & logistics personnel are assuredly veritably burning the midnight oil to ensure your product will deliver: if not actually on time then at least to an assured level of quality & utility that you quite rightly expect. They perhaps need to iron out any possible bugs in early production to meet or exceed end-users' expectations in providing a (truly) premium product.

Would you really have it any other way? Overpriced, unreliable low voltage SCMS, anybody?

Your post didn't strike me at all as vitriolic. To the contrary, it conveyed perceptions of frustrated anticipation. I was (relatively) wealthy once. Way back in the early 80's I'd saved enough to put my old Ducati bike into semi-retirement, & arranged a German delivery of a new Oz road-legal BMW bike from the factory outlet in Munich. All set for a young man's journey of discovery behind the Iron Curtain.

It took an agonizing four months (including much of Europe's spring) before delivery was scheduled. Can you imagine my sense of trepidation in travelling so far around the globe to make an appointment for an unseen (& possibly undelivered) bike? Of course, this misplaced sense of angst, dread & foreboding was all for naught, as the manufacturer's typically Teutonic, almost anally retentive obsession with ordered punctuality meant that I was actually chastised for being 30 minutes late!

But I couldn't let it go. The vision of a couple of dozen middle aged Stuttgart (well Obendorf anyway) women and some Turkish "Gastarbeiters" beavering away into the wee small hours, fussed over by a harassed young middle management executive type clad in a white lab coat & tie just to get you your saw on time is pure comedy gold. Blame my warped sense of humour.

I imagine that does include the guide rail? I'm definitely interested. Could you post a couple pics?